Terms of Service

Last Updated: September 2026

1. Agreement to Terms

Welcome to Zongzhen. These Terms of Service govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to be bound by these terms. If you do not agree, please do not use our services.

Zongzhen is operated by Kunming Zongzhen Trading Co., Ltd. .

2. Product Information

  • We strive to provide accurate product descriptions, images, and pricing. However, we cannot guarantee that all information is error-free.
  • Product colors may appear differently on your screen due to monitor settings.
  • All products are subject to availability. We reserve the right to discontinue products at any time.
  • We guarantee the authenticity of all products sold on our website.

3. Pricing & Payment

  • All prices are listed in the applicable currency and are subject to change without notice.
  • Prices do not include applicable taxes, duties, or shipping fees unless stated otherwise.
  • We accept major credit cards, debit cards, and other payment methods displayed at checkout.
  • Payment is processed securely through our authorized payment providers.
  • In the event of a pricing error, we reserve the right to cancel orders placed at incorrect prices.

4. Order Acceptance

When you place an order, you are making an offer to purchase. We reserve the right to:

  • Accept or decline any order for any reason.
  • Cancel orders due to product unavailability, pricing errors, or suspected fraud.
  • Limit the quantity of items purchased per person, household, or order.

You will receive an order confirmation email, which does not constitute acceptance of your order. Acceptance occurs when the products are shipped.

5. Shipping & Delivery

Please refer to our Shipping Policy for detailed information about shipping methods, delivery times, and costs.

6. Returns & Refunds

Please refer to our Return & Refund Policy for detailed information about returns, exchanges, and refunds.

7. User Accounts

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You agree to provide accurate and complete information when creating an account.
  • You are responsible for all activities that occur under your account.
  • We reserve the right to suspend or terminate accounts at our discretion.

8. Prohibited Activities

You agree not to:

  • Violate any applicable laws or regulations.
  • Infringe on the intellectual property rights of others.
  • Submit false or misleading information.
  • Interfere with the security or proper functioning of the website.
  • Use automated systems or bots to access or scrape our website.
  • Engage in fraudulent or deceptive practices.
  • Resell products purchased from us without our written consent.

9. Intellectual Property

All content on our website, including text, images, logos, product names, and design elements, is the property of Zongzhen or our licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written consent.

10. Disclaimers

Our website and products are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee that the website will be uninterrupted, error-free, or secure.

11. Limitation of Liability

To the fullest extent permitted by law, Zongzhen shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability for any claim shall not exceed the amount you paid for the product(s) in question.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the People’s Republic of China. Any disputes shall be resolved through good faith negotiation or, if necessary, in the courts of Kunming, Yunnan Province.

13. Changes to Terms

We may update these Terms of Service from time to time. The latest version will be posted on this page with the updated date. Your continued use of our website after changes are posted constitutes acceptance of the revised terms.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Kunming Zongzhen Trading Co., Ltd.
Email: info@zongzhensm.com
Address: No. 5786, A6-F4, Shuntong Auto Parts City, Pufa Road No. 31, Shuntong Community, Alajie Subdistrict, Economic Development Zone, Kunming Area, China (Yunnan) Pilot Free Trade Zone